Responsible Sourcing

Responsible sourcing across fresh food

One supply chain. Three fresh-food categories. Standards you can verify.

Our commitment

Hana Brands operates fresh food kiosks across sushi, fresh cut produce, and in-store meals. We only source materials in a way that is ethical, sustainable and socially responsible throughout our supply chain.

What we stand behind

Seafood, produce, and sustainability

01 — Pillar

Seafood

Premium, responsibly sourced seafood with full traceability. We partner only with suppliers committed to ocean health and verified sustainable practices.

Green or yellow rated, or equivalent third-party certified

02 — Pillar

Produce

Fresh-cut fruit and vegetable programs prepared daily in-store — sourced and handled to the same quality and safety standards that support our retail partners' brands.

Cut and packed in-store, every day

03 — Pillar

Sustainability

Environmental and ethical standards across our supply chain, backed by independent third-party verification and continuous improvement.

Five independent certification bodies

Seafood standards

Our promise: responsible sourcing with sustainable practices

We only partner with suppliers that are committed to environmental sustainability, social responsibility and legal compliance. Responsible seafood sourcing helps conserve fish populations, protect marine habitats, support fishing communities, and provide consumers with safe, high-quality seafood.

  • 01

    Sustainable fishing

    Using fishing methods that prevent overfishing, reduce bycatch (accidental capture of non-target species), and protect marine ecosystems.

  • 02

    Responsible aquaculture

    Ensuring farmed seafood is raised with good environmental practices, proper animal welfare, and responsible feed and water management.

  • 03

    Legal and traceable supply chains

    Verifying that seafood is legally caught or farmed and can be traced from its origin to the consumer.

  • 04

    Ethical labor practices

    Ensuring workers throughout the seafood supply chain are treated fairly and are not subjected to forced labor, child labor, or unsafe working conditions.

  • 05

    Quality and food safety

    Maintaining proper handling, storage, and transportation to ensure seafood is safe and of high quality.

  • 06

    Certifications

    Choosing seafood certified by recognized organizations, such as the Marine Stewardship Council (MSC) for wild-caught seafood or the Aquaculture Stewardship Council (ASC) for farmed seafood.

Food safety & quality

Quality you can trust, every day

Beyond our commitment to responsible sourcing, food safety and quality are our top priorities. We guarantee every product meets our high standards through continuous internal and independent third-party audits. Your voice is important to us — we listen to your feedback daily to ensure our products consistently meet your expectations and deliver a quality you can always trust.

Common questions

Sourcing & safety FAQ

Answers for retail partners validating traceability, certifications, and food-safety practices across every category we operate.

Seafood and produce programs are held to documented expectations for traceability, food safety, and environmental responsibility — not a sushi-only standard. In-store meal programs follow the same food-safety framework; category-specific sourcing documentation continues to expand as programs grow.

We source seafood rated Green or Yellow by Monterey Bay Aquarium Seafood Watch, or equivalent third-party certified. We do not source red-rated or unrated items, and farmed seafood is ASC or BAP certified.

All ingredient suppliers must be GFSI certified and seafood suppliers must also have sustainability certifications.

Food safety is monitored across locations with internal and independent third-party audits. Audit performance and corrective actions are tracked at the platform level. Cold chain controls and temperature logs are recorded and monitored daily.

Yes. We provide traceability and audit documentation to support partner diligence. Contact your Hana account team for category-specific records.